Customer care
Shipping
Shipping at ShedSoothe
We want getting started with a calmer grooming routine to feel straightforward. When the ShedSoothe brush is available, its product page will show the current processing time, shipping options, and estimated delivery window before you check out.
What to expect
- Orders are processed after checkout is completed on our secure platform-hosted checkout page
- Tracking details are sent when an order ships, when available
- Delivery timing can vary based on destination, carrier, weather, and seasonal volume
Need a hand?
If a shipping question comes up, please have your order number ready and contact the ShedSoothe team. We will help you understand the latest status and next steps.